Planning an event comes with a lot of questions, and we love answering them. Snapbox started in 2013 with a homemade booth at my daughter's first birthday, and every event since has been built on the same idea: people deserve to feel celebrated, and they should walk away with something they'll keep. Below you'll find answers to the questions we hear most, from how booking works to what happens on the day of your event. If you don't see yours here, reach out. A real person (usually me!) will get back to you.
Fun Facts
10+
Years in business!
500+
Events captured
9+
Booth experiences
48hr
Gallery turnaround
FAQ
Where are you based?
We're based in Pleasanton, CA and serve the entire San Francisco Bay Area. We're also happy to travel anywhere our clients need us. No event is too far.
What booth experiences do you offer?
We offer open-air and glam black and white photo booths (Soleil and Lune), the Twirl 360, Glambot, and audio and video guest books. Not sure which fits your event? Tell us about it and we'll recommend the best match.
What Photography Experiences do you offer?
We photograph weddings, corporate events, galas, birthdays, quinceañeras, and dance, and ballet performances. We also offer headshots and portrait sessions for teams and individuals. If you have something else in mind, just ask!
How much do the photo booth experiences cost?
Our packages start at $500 for 2 hours depending on the booth, number of hours, and add-ons like custom backdrops, bespoke props, or a video guestbook. Specialty experiences like the 360 booth, Glambot, and Sketchbot are priced separately because of the extra equipment and crew involved. Digital-only, extended-hour, and multi-day events get a custom quote. Send us your date, location, and guest count and we'll put together options that fit your celebration.
What's included in a package?
Depending on the booth experience, you'll receive digital photos, GIF files, MP4 video files, and printed photo strips. Every package is customizable to your event's brand and theme.
When should I book?
We recommend booking as soon as you've decided to have a booth, especially during peak months (spring and fall). Popular dates fill up quickly so the earlier the better!
How long does setup take?
Setup typically takes 30–60 minutes depending on the booth. We can also arrange idle time where the booth is set up but not yet running so it doesn't disrupt your event flow.
What is turnaround time for galleries?
We typically provide your full image gallery within 24–48 hours of your event. You'll receive a shareable link to send to all your guests.
Can I customize the print design and backdrop?
Absolutely. Today's booths allow full customization — add your logo, choose stylized prints, match the booth aesthetic to your event's brand. If you can dream it, we can make it happen.
Can I customize my props?
Absolutely! We love to create bespoke events for our clients. Custom prop pricing varies depending on the type, quantity, and complexity of what you're looking to create. We'll go over all the details and provide clear pricing during your consultation. No surprises, ever. Your custom props are yours to keep. Take them home, display them, gift them. They're a fun keepsake long after the event is over.
Are you licensed and insured?
Yes - we are fully licensed and insured. We're happy to provide a Certificate of Insurance if your venue requires one (most do, so always ask!).
What are the power requirements for a photo booth?
We need one standard 110V outlet within 25 ft of the booth. A dedicated circuit is ideal, especially for the 360 booth or when printing, so we're not sharing power with the DJ or catering. We bring our own extension cords and tape everything down for safety.
Do you Charge Travel Fees?
We're based in Pleasanton and serve the whole Bay Area. Travel is included within 75 miles, which covers most of the Tri-Valley and East Bay. Beyond that, there's a travel fee of $1 per mile, and we'll always include it upfront in your quote. Events outside the Bay Area are welcome too, just reach out and we'll put together a custom quote. Parking or load-in fees at the venue, like in San Francisco, are added at cost.
How much space does the photo booth need?
It depends on the experience you choose:
Open-air booth: about 8 ft x 8 ft
360 / Twirl / Glambot Experiences: about 12 ft x 12 ft to give guests room to move safely